, LLC will send you an email indicating the amount to be refunded back to you. No credit will be issued for any parts or cores returned not originally purchased through, LLC. , LLC reserves the right to delay issuance of credit pending manufacturer's inspection and approval of credit for the part(s) returned. , LLC will not be responsible for any lost or damaged returns. We highly recommend insuring your return shipment. Return shipping costs are the customer's responsibility. Include a copy of your RMA instruction email inside the box. Make certain your RMA number is displayed on the outside of the box. Be sure to specify in your request ALL parts you would like to return. Do not ship your return before receiving your RMA email because NO credit will be issued for items returned without an RMA# or for parts not specifically listed on the RMA Request.
This email will contain an RMA# and additional return shipping instructions. You may send your RMA# request email to Please be sure to include the Order ID Number and reason for return.Īfter submitting your request for an RMA#, soon after, you will receive an email with complete return instructions, usually within one business day. To request an RMA, make sure you have reviewed the specific policies here for your category of return (new, warranty or core). RMA requests must be submitted in writing through email and cannot be given verbally over the phone.
Requesting a Return Materials Authorization NumberĪ return materials authorization number (RMA) is required for all returns.
This warranty does NOT extend to or apply to any unit which has been repaired or altered. This warranty does not under any circumstances extend to any product sold by, LLC which has been subjected to misuse, neglect, accident, improper installation or use for any purpose other than its intended use. , LLC will NOT be liable for any loss, incidental or consequential damages of any kind, whether based upon warranty, contract or negligence, and arising in connection with the sale, use or repair of the products. , LLC agrees to provide a replacement for, but not pay for any labor that is required to remove or install or supplies which may be used or shipping costs.
, LLC's maximum liability shall NOT in any case exceed the purchase price (excluding shipping charges) for the products purchased from, LLC and claimed to be defective. Warranties are for 2 years or 24,000 miles from the original date of purchase,, LLC warrants that at the time of shipment the products sold will be free from defects in material and workmanship. All parts are covered by their respective manufacturer's warranties.
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